The AI Customer Engagement Platform

Built for who value

The Data, CRM & AI platform that helps fuel creativity, ship campaigns faster, and convert more customers.

Batch’s Customer Engagement Platform lets you design, test and automate campaigns across acquisition, monetization and retention. Batch AI finds the right audiences, writes relevant messages, and builds campaigns in a fraction of the time.

An intuitive CEP that puts creativity back in marketers’ hands, and makes campaigns work.

Smart orchestration across every channel, all in one place.

A Data Platform built “marketing-ready” for CRM and Data teams.

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Discover how it works

"With our old CRM, setting up effective cross-channel scenarios was slow, tedious - sometimes even impossible. Between complex targeting, messy data and channels that didn’t align, we wasted huge amounts of time and ended up running very few campaigns."

Sabrina Roze

B2C Marketing Director

Gojob

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All your CRM needs in a single platform.

Data Platform

Orchestration

Channel

Analytics

A Marketing‑Ready Data Platform.

Unify and reconcile web, mobile, warehouse and analytics data in real‑time. Marketers gain autonomy for targeting while IT/Data teams are freed from low‑value tasks.

One campaign in 5 min. One journey in 15 min.

Imagine, test and deploy your omnichannel strategies in a single AI-powered interface: smooth and intuitive, it lets you rapidly create the campaigns and journeys, from the simplest to the most advanced — very quickly

Simplicity & performance. Across every channel.

Engage your visitors and customers across all your CRM channels (SMS, Email, In-app Message, Mobile & Web Push) and beyond. Create personalised content in a unified editor, activate AI targeting with predictive scores, automate A/B/N tests and benefit from best-in-class deliverability.

Strategic & operational management.

View real‑time analytics for every channel, every campaign and every journey. Compare your campaign performance and pilot the overall effectiveness of your CRM. Or let AI agents do the CRM analysis work for you.

The Agentic CRM to accelerate campaigns and boost conversions.

Batch AI combines three levels of integrated intelligence. First, agents that save you time every day: copywriting, analysis and optimisation of your campaigns. Then, predictive scores that replace your manual rules to target the right customer, at the right time, on the right channel. And finally, a vision of full autonomy, where AI Decisioning drives your business objectives without any manual intervention.

Boost productivity. Drive performance.

Greater business impact.

Boost conversions through more personalised and better-optimised campaigns, covering more scenarios to drive higher engagement and revenue.

3x productivity

On average across Batch clients. Run more campaigns, test more ideas and automate more journeys, free from IT constraints.

Cost savings

Simplify your stack by replacing multiple tools and dramatically reducing external marketing spend.

100% first-party reach

Engage both anonymous visitors and identified customers natively.

More freedom

Leave the frustration behind and simply explore what’s possible. Imagine your ideal journeys and address more use cases.

Go live in just 8 weeks

Replace your legacy CRM and launch Batch campaigns within 8–12 weeks, depending on your martech setup.

“I wanted a partner that was as strong on Email as on Push, and offered real agility in day-to-day use.”

Mathilde Maurice

CMO

Potager City (Carrefour)

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“Thanks to its bi-directional connection to our BigQuery and Hightouch Data Warehouse, Batch has become our marketing hub.”

Marius Ambayriac

Head of Engineering

Gojob

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“Batch is a key driver of free traffic and repeat business. Thanks to campaign tracking, ROI can be easily measured on a last-click basis, with excellent performance.”

Hanako Ravillion

Director of B2C Customer Strategy

ManoMano

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Explore all customer success stories

Batch Data Platform: the choice of CRM and IT teams.

Designed for acquisition, monetisation and retention, the Batch Data Platform unifies mobile, web and data-warehouse signals in real time. Marketers gain autonomy while IT and Data teams are freed from repetitive work.